FAQs

FAQs:

How are shipping costs calculated?:

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different sellers use different shipping companies, and different shipping companies have different rates. Our sellers endeavour to select the best option for fast, safe and economically efficient delivery. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?:

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

● The item you ordered did not arrive within the time promised by the seller.

● The item you received was not as described.

● The item you received that was assured to be genuine was fake.